“Bob brings to life the dos and don’ts that apply equally to the first-line supervisor, the general manager, and the CEO, principals that apply to enterprises large and small.”

—John C. Lechleiter, Retired Chairman and CEO,
Eli Lilly and Company

About Robert

Robert J. Kohlhepp is the Retired Chairman of Cintas Corporation. Robert joined Cintas in July 1967 as Controller. He was promoted to the positions of General Manager, Vice President, and Treasurer. In 1979 he was elected Executive Vice President, and a member of the company’s Board of Directors. In 1984 Robert was elected President, and in 1995 he was elected Chief Executive Officer. He served as Vice Chairman from 2003 to 2009 and as Chairman of the Board from 2009 to 2016.

About Build a Better Organization

An organization’s culture is the ultimate competitive advantage.

Hiring and managing people are the most important things you do. Learn how to define your culture and how to select, manage, and motivate your people.


“Words of wisdom from one of the best executives I’ve ever met. A great manual to build a better organization and to be a better supervisor, manager, or executive.”

—Scott D. Farmer, Cintas Corporation Chairman and CEO

“As an architect of truly one of the great American business success stories, Bob’s insightful book is a must-read for budding entrepreneurs. He artfully stresses that a great corporate culture coupled with honest hard work equals a winning combination.”

—John F. Barrett, Chairman, President, and CEO,
Western Southern Financial Group

“As an owner of a privately held small business, I found the principles and business strategies provided in Bob’s book to be extremely helpful. I believe that these principles related to culture, hiring and managing people, and leadership can be applied to businesses of all sizes as well as one’s personal life.”

—Michael Ingram, President and CEO,
Premier Direct Marketing

“If you want to learn how to be a leader who leads with honesty and integrity, then you need to read this book.”

—Jeff Wyler, CEO, Wyler Automotive Family